Natalie Towns has worked within state child and family well-being systems for almost twenty years. Prior to joining PCA America, Natalie was the Director of the Prevention and Community Support Section within the Georgia Division of Family and Children Services (DFCS). In this role, Natalie served as the Community-Based Child Abuse Prevention (CBCAP) state lead and Director of Georgia’s Children Trust Fund. Natalie also served as chair of the National Family Support Network, co-chair of the Membership Committee of the Children’s Trust Fund Alliance, as well as a member of Prevent Child Abuse Georgia’s Advisory Board. Under Natalie’s leadership, the Prevention and Community Support Section created the child welfare agency’s first Parent Advisory Council, co-facilitated the development and implementation of Georgia’s Child Abuse and Neglect Prevention Plan with Prevent Child Abuse Georgia, developed Georgia’s first statewide child abuse and neglect prevention campaign, and created the Georgia Family Support Network for family resource centers (FRCs) and family support and strengthening programs across the state.

Prior to her time at DFCS, Natalie worked at the Georgia Department of Juvenile Justice (DJJ) as Director of the Office of Federal Programs where she managed federal funding and benefit programs, such as Medicaid, SNAP, Social Security and Title IV-E for eligible youth on probation and their families, and youth in community-based group home placements. Also while at DJJ, Natalie served as the Planning and Policy Development Specialist, facilitating the Department’s strategic planning process, as well as performing research, evaluation, data analysis and policy development for the agency.

Natalie is from North Carolina and obtained her initial experience in advocacy, research, evaluation, budgeting and legislation through various organizations in the state such as the NC Child Advocacy Institute (now NC Child), the Center for Child and Family Policy at Duke University and as a fiscal analyst at the North Carolina General Assembly. Natalie holds a Master of Social Work degree from The University of North Carolina at Chapel Hill, and a Bachelor of Political Science and Bachelor of Social Work degree from North Carolina Central University.